Privacy Policy

Information we may collect from you

By using our site you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this Privacy Policy.

We may collect and process the following data about you:

• Information that you provide by filling in forms and other documents on our site, including information provided when registering to use our site or buying our products.
• A record of any correspondence if you contact us.
• Responses to surveys we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site, including traffic data, location data, web logs and other communication data, and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

We may obtain information about your general internet usage using a cookie file stored on your device. Cookies help us to improve our site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting on your browser. However, if you select this setting you may be unable to access certain parts of our site.

Where we store your personal data

In order to process card transactions, the bank or card processing agency may require you to verify your personal details for authorisation. This information will not be transferred for any other purpose.

All information you provide to us is stored on secure servers and any payment transactions are encrypted. Where you have a password which enables you to access certain parts of our site, you are responsible for keeping it confidential and must not share it with anyone.

Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk.

Contact

Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to info@cocoms.co.uk, or to Cocoms Limited, Ground Floor, Woodland House, Woodland Park, Bradford Road, Cleckheaton, West Yorkshire BD19 6BW.